Frequently Asked Questions

Everything you need to know about Home beauty and skincare.

What is the standard shipping time for my order?

We offer standard shipping which typically takes 3-5 business days within the continental US. Express shipping options are available at checkout.

Are your beauty products cruelty-free and vegan?

Yes, at Home, we are committed to ethical beauty. All our products are 100% cruelty-free and formulated without any animal-derived ingredients.

What is your return policy for opened skincare items?

We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a full refund or store credit, even if it has been opened.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery in real-time.

Do you offer international shipping?

Currently, we ship to over 20 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.